Irfan Bholat

Client Engagement Manager @Green Recruitment Solutions

Birmingham, GB

This commercial internship majored across the following key areas: • B2B New Business Development• Account Management • Client Engagement• Customer Service • Professionalism and Quality • The Psychology of Sales Working directly with the Managing Director, the role progressed as follows:• Successfully completing a series of training courses covering topics from The Recruitment Process, through to Business Development.• Learning about Green Recruitment Solutions, the markets we operate within, the range of services we offer to become as well informed as possible, prior to engaging with clients.• Once trained and armed with knowledge, I became client facing. This involved:o Cold calling ‘Tier 1’ blue-chip companies and prospecting for new business.o Reconnecting with previous clients and taking a more proactive approach to Account Management.o Rebuilding relationships with forgotten clients, re-stablishing ‘front of mind’ awareness in the market.o Representing GRS at tradeshows and exhibitions, engaging with prospective Clients in person.o Collaborating with the internal team to process new business won, mobilise the contract and commence with recruitment delivery.New Business Wins: • KPMG (Professional Services)• Shell (O&G)• Biffa (Waste Management)• Siemens Gamesa (Wind)• WRC (Environmental Consultancy)• Sharp (Electronics)