Irfan Alam
Deputy Manager - Operations | Ex - TechM | Ex - IBM/CNX | Ex - Teleperformance | Creative Thinking | People Management Banking | Telecom | E-commerceOver 15+ years of experience available for New Opportunity.
- Role
- Deputy Manager Operations at Hexaware Technologies
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Irfan Alam
Strategic and results-oriented Operations Leader with 15+ years of experience driving large-scale operations across E-commerce, Customer Experience, and BPS domains. Known for building high-performing teams, optimizing business processes, and leading cross-functional initiatives that enhance productivity and profitability.I specialize in strategic planning, performance management, and operational transformation, ensuring service delivery aligns with business objectives. My leadership philosophy centers on empowering teams, fostering accountability, and creating a culture of continuous improvement and collaboration.Passionate about using data-driven insights and automation to simplify operations, reduce costs, and deliver measurable results for both the business and its customers.
Experience
Deputy Manager Operations
Nov 2023 — Present · Nagpur, IN
Education
Himalayan University
Bachelor of Arts, Art/Art Studies, General
2017 — 2017
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