Irfad H.

Shift Manager & Christmas Coordinator @PizzaExpress

Oxford, GB

Led daily restaurant operations, managing staff, workflows, and customer service to ensure smooth, high-quality dining experiences.Coordinated all Christmas activities, driving bookings, promoting festive menus, and executing seasonal events with energy and team engagement.Built and maintained community relationships, promoting the restaurant locally and supporting events like Sparkle Days and the Christmas light switch-on.Trained and motivated team members, fostering collaboration, skill development, and a positive, high-performing work environment.