Irene M.
Service Management Advisor @Nasstar
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WORK HISTORY
Service Management Advisor @Nasstar
Part of the Service Management - Client Service Desk team. Providing a single point of contact for all service related queries to an aligned account base. • Leading regular service review meetings with clients on Microsoft Teams• Creating, analysing and presenting standard and bespoke reports• Maintaining the accuracy of Service Operational Manuals• Managing client equipment schedules and Service Improvement Plans• Updating clients on third party supplier maintenance schedules
SKILLS
ABOUT IRENE M.
I have extensive experience in Financial Services and the travel industryUtilising my background and training in sales and management combined with strong relationship building skills I am able to effectively communicate and help take your business to the next level.I have a passion for connecting and collaborating with others and regularly attend various networking events and meetings. I like to get to know about the company I work for and regularly attended Business Briefings and Lunch & Learn sessions to develop my knowledge and became a Champion for the Fidelity Women\'s NetworkKey skills:Excel / SharePoint / Word / PowerPointClarity / eProcurement / Timetrack / Galileo / WorldspanManagement InformationTime ManagementNetworking / Communication / Integrity / ConfidentialityPMO / Data AnalysisTraining / Coaching / Knowledge sharing
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