Irene de Guzman

Director @Procom

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Director @Procom

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Toronto, ON, CA

Own recruiting delivery, performance, and capacity planning across IT and Financial Services portfolios, aligned to revenue, margin, and client commitments• Lead a multi-team recruiting organization composed of Recruiting Managers, Team Leads, and Recruiters; build leadership bench and succession readiness• Partner with Sales Leadership to align job prioritization, pricing expectations, delivery feasibility, and client growth strategies• Define and evolve the recruiting operating model, including performance metrics, coaching cadence, headcount mix, and escalation protocols• Accountable for performance management across the department, including corrective action and complex people decisions• Lead data-informed process improvement initiatives balancing speed, quality, and scalability• Serve as escalation point for sensitive delivery, compensation, and client matters requiring discretion and judgment• Contribute to enterprise workforce planning and organizational change discussions as a trusted senior leader

EDUCATION

1986 — 2001

University of the Philippines

BA, Political Science

N/A

University of the Philippines

Bachelor of Arts, Political Science

N/A

University of Toronto - Rotman School of Management

Business

SKILLS

Talent ManagementEmployee SelectionInterviewsSoftware Development Life Cycle (Sdlc)Technical RecruitingConsultingApplicant Tracking SystemsPerformance ManagementCrmStaff AugmentationLeadershipMicrosoft OfficeNegotiationNetworkingCustomer Relationship Management (Crm)ScreeningBusiness AnalysisMentoringIT RecruitmentCold CallingExecutive SearchResource ManagementPersonnel ManagementInternet RecruitingContract RecruitmentSourcingProgram ManagementProject ManagementScreening ResumesRecruitingStaffing ServicesHuman ResourcesInformation TechnologyChange ManagementSdlcBenefits NegotiationInterviewingTalent AcquisitionManagementTeam Leadership

ABOUT IRENE DE GUZMAN

I lead recruiting teams that connect exceptional technology talent with organizations that depend on it to grow and transform.Over the past 15 years at Procom, I have worked across many areas of the business, building recruiting teams, improving delivery processes, and strengthening partnerships between recruiting and sales. My focus has always been the same: help great people find meaningful work and help our clients access the talent they need to move faster and perform better.Our work today sits at the intersection of talent, technology, and consulting. As our organization continues to evolve toward a stronger consulting model, recruiting plays an important role in how we deliver value. The quality of our intake conversations, the strength of our talent pipelines, and the way our teams collaborate all shape the experience our clients and consultants have with us.I care deeply about execution and about the people doing the work. Strong recruiting teams, clear priorities, and trusted relationships with our sales partners allow us to deliver the right talent faster and with confidence.At the heart of it, my purpose is simple. Help people find work where they can do their best contributions, and build teams that are proud of the role they play in that journey.I am always open to conversations with leaders who care about building strong talent ecosystems and creating better outcomes for clients and consultants alike.

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