Irene Batty
Sr. Manager, Procedures and Documentation at Signature Flight Support
- Role
- Sr Manager Procedures and Documentation at Signature Aviation
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Irene Batty
I am a senior leader focusing on customer service, operations, sales and technology training. I have achieved measureable improvements in workforce output by combining process improvement, quality management and training.Specialties: Training, employee and career development, project management, process improvement, call center operations, policy and standards, service quality management
Experience
Sr Manager Procedures and Documentation
Mar 2022 — Present · Orlando, FL, US
Education
University of North Dakota
Bachelor of Science, Aeronautical Studies/Psychology
1992 — 1996
Skills
- Budgets
- Service Quality
- Process Improvement
- Analysis
- Cross-Functional Team Leadership
- Leadership
- Flights
- Aircraft
- Strategy
- Program Management
- Training
- Customer Satisfaction
- Project Management
- Call Center
- Management
- Operations Management
- Quality Assurance
- Time Management
- Strategic Planning
- Aviation
- Customer Service
- Business Process Improvement
- Call Centers
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