Irene Zhang

About Irene Zhang

Experienced Global Enablement professional with a client-centric approach and proven track record in financial services and fast-paced startups. My diverse background spans sales, operations, hospitality, and program management, providing a well-rounded perspective on building effective enablement programs.In my roles, I\'ve updated enablement infrastructures and standardized training across business units, reducing ramp-up time by 50% while maintaining strong NPS scores.I specialize in content creation, developing comprehensive training materials, and facilitating programs for both onboarding and upskilling teams. My approach combines data analysis with practical problem-solving to identify gaps and improve processes.I\'m driven by empowering others and solving problems, while holding high standards for integrity, work ethic, and accountability.If you\'re in the enablement or learning and development space, let\'s connect and share best practices to help one another grow in this evolving field.

Experience

1. Sales Trainer

   NerdWallet

   Aug 2025 — Present · New York, NY, US

Education

• Stony Brook University

  Bachelor's degree, Sociology

  2014 — 2018

• Bronx High School of Science

  High School Diploma

  2010 — 2014