Irene Vergules
VP Clinical Access Management
- Role
- Senior Partner at Softech Worldwide
- Location
- Southampton, PA, US
- LinkedIn followers
- 500 followers
About Irene Vergules
Senior executive with broad experience and expertise in digital health, population…
Experience
Senior Partner
Jun 2000 — Present
Healthcare consultant working with various health systems in the tri-state area to develop, design and implement contact center solutions. This includes radiology or outpatient scheduling, registration and marketing contact center initiatives. In addition, working with Health Systems to improve patient flow and process flow in Patient Access and outpatient practices. Developed an internal product, called CQM to handle patient flow in outpatient settings to ensure efficient patient throughput, productivity of registration staff and manage wait times with rich data analysis
Education
Thomas Jefferson University
Bachelor of Science - BS, Registered Nursing/Registered Nurse
University of Pennsylvania School of Nursing
MSN, Nursing Administration Hospital Administration, Warton Business School
1994 — 1999
Skills
- Process Improvement
- Call Center
- Training
- Quality Assurance
- Healthcare
- Healthcare Consulting
- Contact Centers
- Leadership
- Healthcare Management
- Customer Service
- Hipaa
- Ehr
- Management
- Informatics
- Hospitals
- Managed Care
- Healthcare Information Technology
- Call Centers
- Performance Improvement
- Software Documentation
- Strategy
- Physicians
- Team Building
- Business Process Improvement
- Healthcare Information Technology (Hit)
- Electronic Medical Record (Emr)
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