Irene Mendez

About Irene Mendez

Experienced Management professional with over ten years experience producing exemplary results. Critical thinker, successful contributor to the overall business objectives by strategic planning, departmental performance assessments executing a variety of strategies across supported business sites exceeding desired goals. Strong front –end Management skills in areas of Customer Service, Fraud Operations and Access Management. Result driven, implementing business solutions to include resource management, reporting matrixes, and tracking resulting in operating expense reductions by maximizing utilization of resources across various sites. Dedicated proactive individual with a logical approach to challenges, performing effectively through highly pressured changing working environments. Areas of Expertise: • Operational Analysis • Project Management • Customer Service Management • Call Center Strategy • Operation Reporting • Access Management

Experience

1. Market Manager - Monterey Central Coast, Santa Cruz, and San Jose Area at Employbridge

   Employbridge

   Jul 2017 — Present

   As the Market Manager at Employbridge overseeing the Monterey Central Coast, Santa Cruz, and San Jose Area, I am a results-oriented leader driving strategic initiatives and delivering exceptional staffing and recruitment solutions. With a proven track record of success, I excel in building strong client relationships, maximizing revenue growth, and implementing impactful marketing strategies. Leveraging my in-depth knowledge of the local market, I consistently analyze trends and identify opportunities to provide tailored solutions that address clients\' unique needs. Through my dynamic leadership and collaborative approach, I achieve outstanding business outcomes, surpass targets, and contribute significantly to the overall success of Employbridge.

Education

• University of Phoenix

  Associate's Degree

  2009 — 2012

• University of Phoenix

  Associate of Arts, Business Foundation

  2010 — 2012