Irene Medina
Certified Crisis Specialist
- Role
- 988 Crisis Specialist at The Trevor Project
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
Experience
988 Crisis Specialist
Mar 2023 — Present · West Hollywood, CA, US
Conduct life-saving support for LGBTQ+ youth with compassion and empathy• Ability to handle high-stress situations that can range from sexuality, gender identity, and suicidal ideation via phone support or digital chat• Building trust and creating a safe space for youth• Assisting with abuse reporting, protocol updates, training, and assigned administrative tasks• Meeting performance and service expectations, including productivity, performance, attendance, quality, and call center metrics
Education
Kean University
Bachelor of Science - BS, Business Administration and Management, General
2015 — 2020
Roselle Park High School
High School Diploma
2012 — 2015
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