Irene Lee

About Irene Lee

Hi, my name is Irene Y. Lee! I\'m currently a Sr. Account Manager on the Strategic Account Services, Black Business Accelerator team at Amazon. I help Black Owned businesses sell, scale and find success in Amazon\'s store. Prior to Amazon, I held various Business Development and Strategic Sales positions in Security Tech and CPG. I have a proven track record of driving high-velocity growth in new markets and developing strategic partnerships. I thrive on building relationships and love solving problems. I bring a customer-centric sales leadership to organizations to enable innovative solutions and sustainable growth strategies. SPECIALTIES:+ Customer, Partner and Client Relations+ Retail Account Management+ E-Commerce+ Channel Strategy+ Private Label / OEM+ Customer Success+ Up Selling / Cross Selling+ Sales Quota Fulfillment+ Negotiations & Closing+ Process Improvements+ Team Training

Experience

1. Senior Customer Success Manager Iii - Strategic Account Services

   Amazon

   Apr 2025 — Present · Los Angeles, CA, US

Education

• University of California, Riverside

  Bachelor of Science; Bachelor of Arts, Business Administration, Asian Literatures and Cultures- Japanese Track

  2008 — 2012

Skills

• Strategic Planning
• Social Media Marketing
• Japanese
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Sales
• Project Management
• Mandarin
• Microsoft Dynamics Nav
• Data Analysis
• Team Building
• Management
• Finance
• Microsoft Publisher
• Customer Service
• Sales Management
• Product Development
• Analysis
• Customer Satisfaction
• New Business Development
• Communication
• Key Account Management
• Social Networking
• Trend Forecasting
• Leadership
• Inventory Management
• Crm
• Business Development
• Microsoft Dynamics
• Brand Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Personal Care Products
• Public Speaking
• Marketing
• Account Management
• Strategy
• Lead Generation
• Negotiation