Irene Hernandez
Mentor | Advocate | Results-driven global leader
- Role
- Software Sales & Operations at Dell Technologies
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Irene Hernandez
Experienced global leader with more than 25 years in Sales | Marketing | Services | SaaS and Program/Project Management. My roles have involved close collaboration with sales, services and product development teams, engineering and revenue operations to defind the team\'s vision, strategy, and planning to increase buyer base.My interests are global roles in a fast-paced environments focused on both core technologies and software, developing and promoting products and services to drive growth and profitability for the company with a strong customer success focus.
Experience
Software Sales & Operations
Jun 2019 — Present · Austin, TX, US
Establish a software compliance program and practice at Dell, focused on sales and customers success for Dell licensed software products. Today, program is global and expanded to customers using licensed software products. We deliver a concise assessment of the deployed software, usage and consumption leveraging advanced telemetry data and analysis.Started with License Management Services (LMS) in 2019 from an idea/concept, pilot the program with product sales focused on data protection and secured approval to launch a global, integrated sales program. LMS help identify more $300 MUS of SW revenues and now support multiple enterprise-wide software offers, including Enterprise License Agreements, Software as-a-Service (SaaS), Subscriptions and other GTM offers available for server, storage, networking, and data protection products.Summary * Join business unit to develop and launch software licensing compliance program at Dell Technologies, including software asset management * Research similar software programs led by enterprise SW vendors and worked with corporate and sales to complement sales motion* Develop/launch a global service available to sales and customers* Train sales, work with field marketing to integrate into SW activation programs and work directly with customers who benefited from a comprehensive SW licensing reviews* Lead global operations and data science/analytics team and ensure program exceeds SW targets and continue to grow software at renewal time
Education
Computer Information Systems
BS, Computer Information Systems
1988 — 1993
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