Irene Ignacio Cruz

About Irene Ignacio Cruz

With 18 years of experience in customer success, customer experience, and leading high-performing teams, I am passionate about helping organizations achieve their talent goals and optimize their use of technology. As a Manager at LinkedIn, I lead a team of diverse Principal Customer Success Managers who oversee Large Enterprise customers and provide them with coaching, strategic guidance, and best practices. I am driven by LinkedIn\'s mission to connect the world\'s professionals and create economic opportunity for every member of the global workforce. As the Global Co-Chair of the LinkedIn Asian Alliance ERG, I bring diverse and inclusive perspectives to those around me ensuring I\'m embodying inclusion and belonging in all of my interactions.

Experience

1. Global Co-chair, Linkedin Asian Alliance Erg

   Linkedin

   Jul 2025 — Present

   Co-Leads LinkedIn Asian Alliance (LIAA), one of LinkedIn\'s global ERGs with ~1200+ members- Responsible for the greater good of the Asian community at LinkedIn by guiding our globalteams in setting and executing the mission and vision of the ERG, plan and overseeing all tasks within the annual strategic plan, bringing a global and intersectional perspective, and serving as the primarypartner to the DIBs team and Executive Sponsors in providing feedback underscoring the pulse of the community.

Education

• De La Salle University

  Bachelor's Degree, Major in Communication Arts

  2002 — 2006