Ravi Kiran Acharya

About Ravi Kiran Acharya

Elegant and diligent Software Engineering Manager with 12+ years of experience building scalable platform and distributed systems in fintech and SaaS environments.Owner and SME of a revenue-critical notifications infrastructure generating $10M+ ARR, processing 10M+ notifications per day across 5 regions.Reliable people manager and engineer with strong technical depth, platform ownership, and business alignment.

Experience

1. Engineering Manager

   Zenoti

   Apr 2024 — Present · Hyderabad, IN

   Owns and operates Notifications Infrastructure generating $10M+ ARR, processing 10million+ notifications per day. • Leads a team of engineers delivering shared platform services across the organization. • Developed and owns the incoming and outgoing webhooks infrastructure, handling 400M+ outgoing events and 300M+ incoming webhook events per month. • Owns the Identity Service, an authentication gateway responsible for secure service-to-service and client authentication. • Expert in API access and authorization infrastructure, enabling secure client integrations. • Designed and developed a distributed, pluggable scheduling infrastructure capable of executing 240+ scheduled jobs, with multiple workloads triggering every second. • Ensures reliability and scalability using Kubernetes-based microservices, Kafka-backed messaging, distributed caching and autoscaling. • Accountable for self-managed nuget repositories, best practices and guidelines to build scalable microservices. • Strong production incident analysis with a structured, data-driven approach to troubleshooting complex production issues across distributed systems.

Education

• MVSR Engineering College, Osmania University

  Bachelor of Engineering - BE, Automobile Engineering

  2009 — 2013

• Sri Chaitanya Junior Kalasala

  Board of Intermediate Education, Maths, Physics and Chemistry

  2007 — 2009