Iram Khan

About Iram Khan

Outstanding performance in assisting the customers and meeting the matrix as a result promoted to work as a Subject Matter Expert (SME).Personable and enthusiastic professional with experience in sales and customer relations positions. Top-performing customer service representative with extensive experience assisting customers through Telephone, chat and e-mail support. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.I also gained valuable experience during my MBA at Chameli Devi Group Of Institutions, where I studied Financial Administration. I am passionate about applying my analytical and leadership skills to solve complex problems and drive business growth. I am always eager to learn new technologies and tools to improve my performance and contribute to the success of my team and organization.

Experience

1. Dp Support Associate

   V5 Global

   Sep 2025 — Present

   Assisted delivery associates with issue resolution related to orders, routes and payments.•Provided real time support via calls and chats, ensuring smooth delivery operations.•Developed strong communication and problem-solving skills while handling high-volume queries.

Education

• Chameli Devi Group Of Institutions

  Master of Business Administration, Financial administration

  2020 — 2022

• St. Paul Institute Of Professional Studies

  Bachelor of Commerce, Computer Application

  2017 — 2020