Ira Chachua
Customer-Serviced Focused Business Generator
- Role
- Retail Banker at Comerica Bank
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Ira Chachua
14 years proven Sales Leader & Manager who develops successful relationships with…
Experience
Retail Banker
Jan 2018 — Present · Austin, TX, US
Provide personalized banking solutions to meet customers’ financial needs, offer superior customer service, process financial transactions, and ensure compliance with regulations• Guide customers through the consultative sales process to meet their financial needs, including identifying their goals, building a thorough customer profile with short- and long-term financial goals, offering financial options to meet their specific needs, opening new accounts and credit cards, familiarizing customers with bank policies, and connecting customers with personal and business loans and investing resources• Build book of business: proactively seek ways to expand customer relationships to contribute to branch success including using marketing tools to reach out to customers and arrange appointments for periodic financial reviews and developing close working relationships with business partners to generate business• Sell and cross-sell bank products and services, including supporting the development of consumer, small business loans, home loans, and financial investing• Assist Branch Manager with efficient operastion of the branch including reporting, effective lobby and line management, and leveraging workforce planning tool to optimize internal operations and efficiency • Promote a customer-service focused environment in the bank, including collaborating with other bankers to assist with any customer issues and ensure exceptional client service
Education
Georgian Technical University
Bachelor's degree, Technology and Design
2001
Midwestern State University
International Studies and Economics
2003
Skills
- Store Operations
- Customer Service
- Retail
- Apparel
- Store Management
- Retail Sales
- Merchandising
- Fashion Shows
- Fashion
- Inventory Management
- Management
- Visual Merchandising
- Sales
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