Ira Cunningham
Account Manager @ Dandy | BBA, SaaS
- Role
- Account Manager, Small Multi Location Ii at Dandy
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ira Cunningham
With over six years of Account Management & Customer Success Management experience, I\'ve honed my skills in SaaS and strategic planning to manage a portfolio of 200+ active business accounts, leading our team to consistently surpass monthly revenue targets. At Dandy, my mission aligns with our commitment to customer obsession, ensuring every client receives unparalleled service and sees continuous value in our products. My focus is on cultivating long-term relationships, driving customer success, and fostering growth within the SMB to midmarket sectors.Recently, I\'ve led software trainings and conducted strategic practice analyses, achieving a remarkable 98.5% retention rate month over month. Balancing customer retention with proactive growth initiatives, I\'ve contributed to setting the benchmark for success in customer management and business development.
Experience
Account Manager, Small Multi Location Ii
Sep 2025 — Present · NY, US
Education
Morehouse College
Bachelor of Business Administration - BBA, Marketing
2012 — 2015
Francis Marion University
Bachelor of Fine Arts - BFA, Mass Communication/Media Studies
2010 — 2012
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