Iqra Irshad

Customer Support Specialist (CSS) ||Telecaller|| ||Sales|| || ||BPO|| ||Inbound|| ||Outbound || || Chat|| ||Social Media||

Role
Senior Technical Associate at Tech Mahindra
Location
Meerut, UP, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Iqra Irshad

I am dedicated and skilled professional who has been an integral part of Business…

Experience

  1. Senior Technical Associate

    Tech Mahindra

    Nov 2024 — Present · Noida, IN

    Results-driven Senior Technical Associate with extensive experience in Verizon International Telecom chat process. Skilled in troubleshooting, customer support, and resolving complex technical issues with efficiency and accuracy. Adept at managing high-volume queries, ensuring customer satisfaction, and meeting performance targets. Strong communication and problem-solving abilities with a focus on delivering seamless technical assistance and enhancing user experience.

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Iqra Irshad — Senior Technical Associate at Tech Mahindra in Meerut, UP, IN | Unifers