Iqlas Ottamalika

About Iqlas Ottamalika

Dynamic Engineering Leader with hands on expertise in Networking, Security, UI/UX, Analytics, Cloud, and Generative AI. Proven track record across startups (4 total, 1 IPO, 2 acquisitions, 2 as co-founder) and large enterprises. Proficient in designing secure, scalable cloud architectures, leading AI-driven innovations, and crafting intuitive, user-focused interfaces. Technical Expertise: CCIE-certified in Security, specializing in Web technologies, Networking, Security, and Generative AI. Extensive management experience leading global engineering teams and delivering high-quality product releases on time. Holder of 7 issued patents with 8 pending. Passionate about understanding customer needs, building intuitive products, and driving scalable innovation. Core Competencies- Generative AI: ChatGPT, Langchain, RAG, AI/ML fine-tuning, Vector databases - Networking & Security: CCIE, Firewall tech, IDS, Cloud Security, SIEM - Technologies: SaaS, Analytics, Cloud, Datacenter Automation, Storage - Programming: Python, Java, JavaScript, ReactJS, NodeJS, Angular, Mobile Apps - Platforms: AWS, Kubernetes, MySQL, NoSQL, CI/CD, ElasticSearch - UI/UX: Designing intuitive, user-friendly interfaces - Diverse experience across startup and large enterprise settings.

Experience

1. Director of Engineering

   Cisco

   Mar 2022 — Present · San Jose, CA, US

   Leading transformative initiatives in the CX Group by integrating Generative AI to enhance automated customer support including email generation, sentiment analysis, root cause analysis using chatGPT, RAG etc. Directed the design and development of CX Cloud, a SaaS product, focusing on subscription licensing, post-sales management, and customer data protection

Education

• San José State University

  MS, Engineering

• San José State University

  MBA

• Cochin University of Science and Technology

  B Tech, Computer Engineering