Iqbal Singh

WORK HISTORY

EDUCATION

SKILLS

ABOUT IQBAL SINGH

IT Application Development/Support Manager expertise to continuously enhance and Support Enterprise Level Applications to meet and exceed customer expectations, and help business meet its financial milestones. I have already delivered this at my current organization through continuous Innovation, Customer engagement, Agility and collaboration with different Technology and business groups. Currently working for TD Bank; supporting an Enterprise Shared Platform under D&A. TD has started multi-million dollar initiatives under Digitization and Automation. I am overall owner for two application; one Custom In-house Application and 2nd one using SaaS solution. My Applications have TCO(Total Cost of ownership)~ CAD 10MM Annual as operational cost(RTB) outside CTB(Change the bank) cost for Currency; supporting business areas across TD like Insurance, Credit Cards, Business Banking, Real Estate landing, Wealth portfolio, Customer Communication Channels.#Day to Day operations support for an Enterprise Application (Shared platform) to ensure high availability and performance to ensure request/transactions are executed in agreed SLA.#Prepare Weekly Executive Dashboard/report and draft any ad-hoc communications to Senior management(VPs, SVPs)#Good knowledge about Cloud based applications (Storm, GIT, Nexus, Blue prints). Usage of RHEL 6.9 and 7, Windows 2012, Oracle 12C R1 and R2, JBOSS, Websphere#Strong Communication skills to influence Sr. Leadership(Executives) to present proposed solutions, innovative ideas to get their buy in for funding approvals.#Involved in creating 3 year roadmap articulating future vision of application, highlight upcoming currency projects#Responsible for review of application design with Architects (PID, ABP, SAR, Technical requirements),# ITIL V3 and ITIL V2 Manager Certified, PMP, Devops, Cloudops and Agile Certifications,ITSM Tools Experience : BMC Remedy, ServiceNow, Jira, HP Service Manager, CA Unicenter