Iqbal Syed
Content design & strategy / UX writing
- Role
- Senior Content Designer at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Iqbal Syed
I am passionate about empowering users to accomplish their goals, as seamlessly as possible. Customer centricity is the core from which I work towards creative solutions to create great user experiences.
Experience
Senior Content Designer
Nov 2024 — Present · Bengaluru, IN
Own content design for Search and Activity areas in TeamsWork with Design, PM, Dev to create and ship contentCollaborate with Marketing, and Legal when requiredMentor junior designers and do peer reviewsContinuous learning and development—work with AI to speed up the design process, and delve into other areas like system prompt engineering to improve response quality
Education
Garden City College
Master of Science (M.Sc.), Biotechnology
2001 — 2002
Kurinji College of Arts and Science
Bachelor of Science (B.Sc.), Biochemistry
Seventh Day Adventist School
12th, Matriculation
Skills
- Information Development
- User Assistance
- Technical Writing
- Creative Writing
- Robohelp
- Instructional Videos
- User Experience
- UX Writing
- Cx
- Specifications
- Training Videos
- Corporate Videos
- How-to
- User Interface Design
- Requirements Analysis
- Astoria Cms
- Wikis
- Troubleshooting
- Visual Communication
- Oxygen Xml Editor
- Online Research
- Vendor Management
- Confluence
- Text Editing
- Snagit
- Adobe Captivate
- Information Architecture
- Acrolinx
- Articulation
- Teamwork
- Ix
- Content Management
- UX Writer
- Collaborative Problem Solving
- Technical Documentation
- Powerpoint
- User Interface
- Github
- Design Research
- Creative Visualization
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