Ipsita Goswami

About Ipsita Goswami

Agile and resilient people & culture transformation leader with over 28 years of experience in senior Leadership roles, including 15 years in business & P&L centric roles in FMCG. BFSI, IT & Retail, 25 years of people management & shaping careers. Visionary thought leader, and impact-focused change agent, nurturing large cohesive multi-generational multi-cultural teams across diverse global locations, as advisory to leadership on HR. Consistently reinvents own capabilities for competitive positioning of the people agenda. Fortifying & transforming brands, a Leader functioning within Global Matrix Organizations & integrating people practices, new-age talent transformation, leveraging future gen tech, leading productivity, measuring business performance and building a strong world-class people ecosystem, for tech-giant IBM leveraging skills as the new currency. Excellent purposeful communicator, and coach, has mentored numerous successful leaders in leading global businesses, is people-centric, gender-neutral, multi-ethnic & inclusive servant leader.Carries great passion for people & is driven by a strong sense of purpose & is perseverant. Positive disruption & an analytical outcome-based approach are key differentiators. Leading culture & talent transformation, rich on values, and enablement, for a large workforce of employees globally for the World’s No. IT giant-IBM.Managed & curtailed attrition & employee churn by 50% through surgical employee engagement.Increased hiring TAT by 90%, with 100% planning for top 10% critical roles & 5% Hot skills As BCP, transitioned 99% business to WFH with zero drops in SLAs, 10-99-0 Model. Lead the winning team for 100% Gender Neutrality that won the NASSCOM Gender Diversity Award - two years in a row.Double-digit growth YoY in Employee Engagement Inclusive Scores – 7 years consistently

Experience

1. Associate Director Human Resources

   IBM

   Jul 2019 — Present · Bengaluru, IN

   People & Culture Transformation Global Leader For Cognitive Process Services, IBM. Responsible for Human Resources for ~20K employees,~4kManagers & ~300Leaders across the globe.Responsibilities include HR Strategy & Planning, Skills & Workforce Optimization, Performance Management, Diversity & Inclusion Management, Analytics based HR solutioning for business, Organic Growth & Placement, Capacity Management, Capability building & development ( Leadership Development ), Change Management & HR Transformation.

Education

• University of Calcutta

  Bachelor's degree, Business/Commerce, General

  1990

• The Institute of Chartered Accountants of India

  CA Inter Group 1, Chartered Accountancy

  1991

Skills

• Program Management
• Management
• Diversity & Inclusion
• Business and Performance Consulting
• Risk Management
• Profit Center Management
• Change Management
• Mentoring
• Strategy
• Recruiting
• Project Management
• Career Counseling
• Strategic Planning
• People Management
• Analytics
• Strategy Planning
• Channel Relationship Management
• Training
• Performance Management