Ipsita D.

Experience

1. Senior Risk Analyst

   Amazon

   Oct 2023 — Present · Kolkata, IN

   Roles and Responsibilities :• Trained in Sponsored Products, Sponsored Brands and Sensitive Listings at various Amazon marketplaces such as: US, UK, CA, IN, AE, AU, NL, JP, DE & SG.• Have actively been a part of the quality audit team that is responsible to make sure that the team’s precision meets the organization’s bar.• Taken ownership of the inconsistencies between the decisions of the content moderators and the auditors in order to bridge the gap and improve quality by conducting team huddles to discuss and improve performance lags.• Handled high risk situations that had involvement of fraudulent customers/advertisers with a sense of calm and careful thought.• Led risk and resource management initiatives within the team to make them aware of small cracks that can lead to troubles.• Was a part of risk assessments and interventions so that similar fraud activities are not repeated in order to lose customer trust.• Managed and supported business risk and worked to develop and implement strategic solutions.• Accredited associates before moving a resource into production both new joiners and existing associates. • Supported the development and growth of team members through ongoing feedback, guidance and training as Onboarding buddy. • Flexible to manage and lead through change and challenges.• Use Excel and SQL to analyze historical security incident data to identify trends and recurring patterns of breaches.• Managed own time and workload whilst helping team members prioritize their tasks.• Prepare and present detailed reports that explain findings, trends, and actionable insights to both technical and non-technical stakeholders.