Osahon Ighodaro

Senior Project Manager @Proserveit

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Senior Project Manager @Proserveit

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Mississauga, ON, CA

Delivered 6 - 8 concurrent SaaS/Cloud implementations annually, with contract value ranging from $50k–300k, across mid-market and enterprise clients. I achieved 95% go-lives on schedule and <3% variance to budget- Owned data migration strategy (ETL, validation, reconciliations) for big datasets of more than 1million records. Reduced migration defects by 40% using automated quality assurance gates and UAT playbooks- Built repeatable implementation frameworks and automation templates, compressing time-to-value by 25% and boosting CSAT score to an average of 4.5 - Led API integration design (Dynamics/Business Central/O365) for 5 – 8 clients: decreased integration incidents by 35% through standardized specs and monitoring- Directed discovery sessions using Azure DevOps, coordinating cross-functional teams of more than 10 resources, established RAID, RACI, and change control governance to reduce scope creep by 30%.

EDUCATION

2016 — 2017

University of Lagos

Masters, Information Technology

2020 — 2021

Georgian College

Graduate Certificate, Big Data Analytics

2003 — 2008

University of Benin

Bachelor's Degree, Electrical/Electronics Enginerring

N/A

Carleton University

Master of Business Administration - MBA, Business Analytics

SKILLS

IpTelephonyTelecommunicationsVoipIstqb CertifiedWirelessGsmIntegrationMicrosoft Dynamics Crm3g

ABOUT OSAHON IGHODARO

I currently function as a Project Manager leading multiple project delivery in the Telcom/IT space. I also have more than 8 years prior experiences in the Technology Consulting practice. I have been involved in large transformation projects supporting clients in program/project management, requirements gathering, business analysis, customer interaction and service management. I am certified testing and quality assurance resource and have been involved in systems implementation projects on customer relationship management systems. I am an excellent team lead and also has experiences in data analytics and process re-engineering.

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Osahon Ighodaro — Senior Project Manager at Proserveit in Mississauga, ON, CA | Unifers