Vic Mail

Experience

1. Quality Assurance Analyst

   Costco Wholesale Pharmacy

   Apr 2023 — Present · Issaquah, WA, US

   Led internal and ADA compliance testing for a new in-house tool, developing and executing over 150 Test Cases across various break sizes (large/medium/small) to meet all business requirements within a 3-month timeline, resulting in a successful on-time launch.• Utilized NVDA, ANDI, and Accessibility Scanners to conduct comprehensive accessibility testing, ensuring 100% compliance with WCAG 2.2 Level AA standards for new products, while driving a 34% improvement in accessibility across multiple device sizes for existing products, significantly enhancing overall user experience.• Analyzed and reported over 250 bugs within three months using ADO, coordinating with development teams to resolve 75+ critical issues, significantly enhancing software reliability, performance, and accessibility, and ensuring the timely delivery of high-quality releases.• Responsible for smoke testing on Production Release Candidates (RC) builds of the Costco Pharmacy Application for iOS and Android, achieving a 20% reduction in critical bugs in production.• Spearheaded cross-functional collaboration with UI/UX designers to refine user interfaces, resulting in a 25% increase in user satisfaction scores and smoother navigation across all supported platforms.• Executed automation tests using Ranorex and SauceLabs on a VM, analyzed test results, and reported failures to the development team to facilitate prompt issue resolution.

Education

• Moldova State University

  Bachelor of Business Administration - BBA

• Moldova State University

  Master of Business Administration - MBA, Marketing