Inzamam Ali Khan

About Inzamam Ali Khan

Having US IT Recruiter experience. As IT Recruiter I need to take care of clients requirements. Need to sourced quality and attractive resumes for the multiple requirements. And need to reviewed resumes focusing on skills matching up the best with the requirements. Working on different technologies like Data engineer, Java fullstack, Salesforce developer, QA engineer, Project Manager, iOS Android developer, and many more. Having a good understanding of visa terms, tax terms and durability of the project(contractual/long term/full time)

Experience

1. Senior Customer Service Associate

   Firstsource

   Sep 2025 — Present · Hyderabad, IN

   Currently working as a senior Customer Service Associate (CSA) at UnitedHealth Group (UHG) on the payer side. I handle inbound calls from members, assisting them with benefit inquiries, claims-related questions, prior authorizations, coverage details, and overall healthcare support. I ensure each interaction is handled with accuracy, empathy, and full compliance with UHG standards.I collaborate with internal teams to resolve escalations, maintain quality benchmarks, and enhance member satisfaction. This role has strengthened my communication skills, problem-solving abilities, attention to detail, and understanding of U.S. healthcare processes.Focused on delivering exceptional service and helping members navigate their healthcare needs effectively.

Education

• Sri Chaitanya College of Education

  MPC

• Little Star High School, Adilabad

  High School

• Kakatiya University, Warangal

  Bachelor of Commerce - BCom