Intikhab Alam

About Intikhab Alam

Client Services: Negotiated with clients to resolve account delinquencies, earning client trust while maintaining loyalty.Up-sells to customers as necessary.Identifying customers’ needs, clarify information, research every issue and providing solutions.Build sustainable relationships and engage customers by taking the extra mile.Strong phone and verbal communication skills along with active listening.Ability to multi-task, set priorities and manage time effectively

Experience

1. Associate Consultant

   EY

   Jul 2024 — Present · Bengaluru, IN

   ANZ Bank – KYC Analyst (Individual Consumer Onboarding & Periodic Review)Role Summary:Worked as a KYC Analyst handling due diligence for individual retail customers, ensuring compliance with regulatory and internal policies.Conducted Customer Identification Program (CIP) and Customer Due Diligence (CDD) for new-to-bank customers.Reviewed and verified identity documents, address proofs, income documents, tax documents, and risk-related information in line with FATF, AML, and ANZ policies. Escalated suspicious or incomplete profiles to the KYC Quality Control or Compliance teams for further review.2. Wells Fargo – Payment Screening Analyst (AML / Sanctions Screening)Role Summary:Handled real-time and post-transaction screening of payments to ensure adherence to OFAC, EU, UN, and internal sanctions policies.Performed sanction and alert screening on payment messages such as SWIFT MT103/202, Fedwire, CHIPS, and cross-border transfers.Ensured that payments involving potential hits were held, escalated, or released in guideline with regulatory requirements.Barclays Bank – Transaction Monitoring Analyst (L1)Role Summary:Handled Level 1 Transaction Monitoring alerts to identify unusual or suspicious activity indicative of potential money laundering or financial crime.Key Responsibilities:Monitored customer transactions via AML systems like Actimize, Mantas, or internal Barclays AML tools.Investigated alerts triggered by scenarios such as:High-risk country transfersLarge-value or sudden transactionsStructuring/smurfing indicatorsUnusual spending patternsRapid movement of fundsConducted initial review of customer profiles, KYC information, account activity history, and transactional behavior.

Education

• Skyline Institute of Management & Technology | SIMTECH

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• CENTRAL MODEL SCHOOL BARRACKPORE

  HS