Eric Smith
SVP, Business Process Review Director @Marsh Canada
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WORK HISTORY
SVP, Business Process Review Director @Marsh Canada
CA
EDUCATION
University of Toronto
BA, Honours
Insurance Institute of Canada
Chartered Insurance Professional, P&C Insurance
Smallpeice Enterprises (United Kingdom)
Lean/Six Sigma Greenbelt Certification
SKILLS
ABOUT ERIC SMITH
Profile: An operational excellence professional with a dynamic balance of technical, inter-personal and people leadership capabilities. Process re-engineering specialist and inspiring leader committed to consistently exceeding customer and management expectations. Demonstrated ability to analyze complex problems, develop creative solutions and effectively influence their implementation. Proven success in managing large-scale organizational change in a professional and decisive manner. Specialties- Process diagnostics & optimization- Data & problem analysis- Operational modelling- Operational metrics- Business Process Outsourcing (BPO)- Project & Change Management- Lean/Six Sigma methodologies- Governance & Risk Management- People leadership & performance management
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