Aj C.
- Role
- Head of People Operations, Vice President of Human Resources at Merchant Lynx Services
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Aj C.
Vice President of People | Strategic Partner in Scaling High-Performance…
Experience
Head of People Operations, Vice President of Human Resources
Nov 2020 — Present
Merchant Lynx Services, Palm Beach Gardens, FL -$3.8B annual processing volume Changed executive role in 2021 from operations to focus on people, culture, and organizational development. • Member of the merger team for $9M ISO acquisition of B2B payment processor in June 2023. • Implemented Schwab 401K retirement plan. • Named Top 20% best employers on Indeed 2023. • Newsweek Most Loved Workplace 2022. • Orlando Sentinel Best Workplace 2022. • Spearheaded strategic and tactical human capital initiatives for a multi-state operation. • Manage recruiting, training, HRIS, payroll, benefits, and social media. • Revitalized the Human Resources department driving major strategic change in a short timeframe. • Developed and implemented performance management tools and online training forums providing competency-based management leadership development. • Created internship, and apprenticeship program partnering with local universities. • Achieved $384K in annual savings through expanded implementation of HRIS, self-onboarding. and a document management system to reduce costs.
Education
Harvard Business School Online
Certificate, Business Analytics
2020 — 2021
Onconference
Executive Level Leadership Certificate Program, Organizational Leadership
Harvard Business School Online
Certificate , Disruptive Strategy
2021 — 2021
American University
Master of Business Administration - MBA, International Business/Trade/Commerce
University of Pennsylvania
Bachelor's degree, Computer and Information Sciences and Support Services
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