Insha Khan
Senior Customer Service Associate
- Role
- Senior Customer Service Associate at TP
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Insha Khan
Knowledgeable and dedicated customer service professional with extensive experience in this industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Productive Coordinator with excellent skills in customer service, office management, and administrative support. Remains professional and tactful in all situations with a focus on increasing satisfaction and retention.
Experience
Senior Customer Service Associate
Aug 2022 — Present · IN
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.2. Provided primary customer support to internal and external customers.3. Updated account information to maintain customer records.4. Offered advice and assistance to customers, paying attention to special needs or wants.5. Responded to customer requests for products, services and company information.
Education
SSM College of Engineering
Diploma Engineering
2016 — 2019
Indira Gandhi National Open University
Bachelor of computer Application (BCA)
2021 — 2023
Govt girls higher secondary school,soura
Higher Secondary
2012 — 2014
kashmir Harvard Educational institute
High
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