Nitesh Shah

AI-first Partnerships | AI Agents & Co-pilot | SaaS

Role
Growth - Channels & Strategic Alliances at Freshworks
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Nitesh Shah

Result-driven expert with global experience in Alliances & Partnerships, Technology Sales, and Business Development. Proven ability to build and scale channel ecosystems, drive digital transformation, and deliver significant commercial value through strategic partnerships and GTM strategies. Expertise spans in managing OEM’s, ISV, SI’s & GSI’s relationship across Cloud, Automation, Data & AI, and IoT technologies, with a track record of exceeding revenue targets and optimizing enterprise technology adoption. Global experience of working with partners in Middle-East, Asian and the US region.

Experience

  1. Growth - Channels & Strategic Alliances

    Freshworks

    Jul 2025 — Present · Mumbai, IN

    Enabling AI first, partner-led GTM motions through Channel Ecosystem and Distribution Network to scale CX and EX across markets.

Education

  • University of Mumbai

    Master's in Marketing Management

  • University of Mumbai

    Bachelor's

Skills

  • Business Development
  • Digital Marketing
  • Business Intelligence
  • Business Systems Consulting
  • Marketing Management
  • Manage Client Relationships
  • Competitive Analysis
  • Customer Relationship Management (Crm)
  • B2b Marketing
  • Lead Generation
  • Customer Acquisition
  • Strategic IT Management
  • Crm
  • Time & Attendance
  • IT Project & Program Management
  • Sme Consulting
  • Trade Promotions
  • Team Management
  • Erp Software
  • Biometrics
  • Cloud Computing
  • IT Sales
  • Management Consulting
  • Marketing Strategy
  • International Sales
  • Online Marketing
  • IT Security
  • Sales Management
  • Pre-Sales
  • Sales
  • Online Advertising
  • Online Research
  • New Business Development
  • Data Analytics
  • Big Data Analytics
  • Corporate Events
  • Strategic Alliances
  • Management
  • Sales Presentations
  • Channel Sales Development

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Nitesh Shah — Growth - Channels & Strategic Alliances at Freshworks in Mumbai, MH, IN | Unifers