Nishat Hasan
Customer Success Manager @ContactMonkey
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WORK HISTORY
Customer Success Manager @ContactMonkey
Toronto, ON, CA
EDUCATION
St. Xavier's College (Autonomous), Kolkata
Bachelor of Commerce (B.Com.), Auditing and Finance
BrainStation
Certificate, Product Management
Xavier Institute Of Management and Entrepreneurship
Master of Business Administration - MBA, Marketing|Finance
SKILLS
ABOUT NISHAT HASAN
7+ years of experience in Customer success and Operations roles with extensive project management experience. A few highlights about me: Devised and implemented strategies that have brought over $22 M in revenue through new product launches. product enhancements and process improvements⏰ Saved hundreds of hours for internal teams and customers through process improvements and automations Helping translate company’s vision into actionable plans and initiatives by overseeing the process implementation throughout the organization, including setting, tracking, and reporting on progress towards key objectives and results is what I enjoy doing Driving critical projects, tracking progress and ensuring strategic objectives are achieved are my superpower I love understanding customers’ pain areas, analyzing market trends, and proactively offering solutions to make products/services more efficient and user-friendly. Outside of work, I can be found going on long walks with my dog or trying out new cuisines. Want to learn more about how I can contribute to your team/product\'s vision? Let’s connect! Please message me on LinkedIn or send an email to n••••••••@gmail.com
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