Ingrid Henley
Credentialing Specialist | Strategic Leader | Healthcare Change Agent | Expert Problem Solver
- Role
- Credentialing Specialist at Atrium Health
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Credentialing Specialist
Jan 2014 — Present · Charlotte, NC, US
In this role, I comply with established deadlines and standards, while administering the processing of enrollment information to Medicare and state Medicaid offices for credentialing of new and current Atrium facilities and providers. I am responsible for providing unprecedented support to Practice Leadership/Practice Manager on provider and facility enrollment for Atrium Health Medical Group, Affiliates, and Professional Billing Office to achieve optimum outcomes. It is worth mentioning that I play a vital role in sourcing and hiring potential candidates, while functioning as an active member of the peer interview panel.Key accomplishments, I achieved within this role are as follows:• Identified and resolved complex issues and concerns to streamline operations.• Achieved 100% accuracy rate for applications submitted to Medicare and Medicaid.• Improved overall efficiency and effectiveness by developing programs and providing leadership to multiple teams of over 12 members within department.
Education
Keller Graduate School of Management of DeVry University
Masters
2004 — 2007
University of North Carolina at Charlotte
Business Administration
1998 — 2002
Skills
- Budgeting
- Organizational Development
- Event Planning
- Strategic Planning
- Employee Relations
- Powerpoint
- Customer Service
- Coaching
- Team Building
- Outlook
- Budgets
- Interviews
- Leadership Development
- Community Outreach
- Fundraising
- Human Resources
- Public Speaking
- Recruiting
- Microsoft Office
- Leadership
- Training
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