Ingrid Russell
Leadership | Strategic Planning | Business Development | CRM | Operations | Account Management
- Role
- Account Executive Client Partner at InRhythm
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Ingrid Russell
Global leadership experience in developing strategy and executing transformational change that delivers tangible and sustainable results. Builds high-performing teams and inspires the best in people. Possesses skills and background in strategic account management, corporate strategy, workforce location, transformational change, operations excellence and relationship building. Key Achievements Leadership and Team Building • Led a cross-functional account team of colleagues across underwriting, claims, data management and reporting, enterprise risk and compliance, IT, exposure management/CAT modelling, billings and collections • Served as a trusted advisor to 30+ CXO and executive management team for a top global P&C insurer • Created a compelling vision for growth, led and motivated a 54 person team at GE to deliver on that vision generating 15% productivity and grew revenue over 10% managing a portfolio of 500+ customers for a $400M global consumer motors and industrial systems business Strategic Business Development • Applied thought leadership and strategic insights to lead, build and deliver consulting and engagement services with revenue generation and growing the portfolio Operational Excellence / Workforce Location • Identified, prioritised and executed the migration of 90% of selected processes from Hong Kong to India on time and within budget exceeding Target Operation Model requirements delivering 15% direct cost out whilst facilitating 20% revenue growth with no incremental cost • Managed multiple Project Teams successfully implementing Group technologies including CRM Solutions, Oracle and SAP applying Agile and Lean methodologies • Delivered CRM Workflow integration (referral, sale, placement, servicing, claims and renewal) across 8 Practice Groups and Product Lines for clients delivering 4.5% growth in GWP
Experience
Account Executive Client Partner
Aug 2024 — Present · New York, NY, US
Education
Bowling Green State University
Bachelor of Science in Technology
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