Jose M. Guerrero

About Jose M. Guerrero

Seasoned IT leader with two decades of experience delivering secure, scalable, and user-focused technology solutions across multiple industries. Recognized for leading high-performing teams, optimizing IT operations, and driving process automation that enhances productivity and compliance. Proficient in Google Workspace, Microsoft 365, Okta, JumpCloud, and MDM platforms (Workspace ONE, Jamf). Passionate about bridging technology with business objectives to enable innovation and resilience. Currently pursuing a Master’s in Cybersecurity to deepen expertise in risk management, governance, and emerging security technologies.

Experience

1. Sr System Engineer Manager

   Motional

   Jun 2019 — Present · Boston, MA, US

   Lead IT strategy and operations for enterprise systems, ensuring secure, scalable, and user-centric technology solutions.•Manage and mentor a high-performing IT team, fostering a culture of accountability, documentation, and continuous improvement.•Drive the adoption of modern platforms (Google Workspace, Microsoft 365, Okta, JAMF, Intune) to enhance productivity, collaboration, and security.•Partner with business leaders to align IT initiatives with organizational goals, supporting innovation in the autonomous vehicle industry.•Implement proactive support strategies and performance optimization, reducing downtime and improving end-user satisfaction.

Education

• ITT Technical Institute-Norwood

  Associate's, Information Technology

  2010 — 2012

• ITT Technical Institute

  Bachelor's, Information Systems Security (ISS)

  2010 — 2014

• Universidad APEC

  Bachelor of Science (BS), Systems Engineering

  2005 — 2009

• University of Massachusetts Lowell

  Master of Science - MS, Cyber/Computer Forensics

Skills

• Help Desk Support
• Customer Service
• Vmware
• Operating Systems
• Mobile Device Management
• Active Directory
• Xp
• Computer Hardware
• Windows Server
• Information Security
• Hardware
• Windows 7
• Ipad
• Iphone
• Dns
• Operating Systems Installation and Administration • Ms Windows Xp/7 • Ms Windows
• System Monitoring
• Software Documentation
• Lan-Wan
• Software Installation
• Hardware • Server, Pc’s and Laptops • Multifunctional Devices
• Microsoft Exchange
• System Deployment
• Dhcp
• Laptops
• Servers
• Wireless Networking
• Mobileiron
• Security
• Network Administration
• Blackberry
• Technical Support
• Software • Microsoft Office Suite 2007/2010 • Vm Ware • Logmein (Remote Access)
• Vortex
• Remote Desktop
• Troubleshooting
• Information Technology
• Network Design
• Airwatch
• System Administration