Inga Minkevich
QA Engineer
- Role
- Qa Engineer at Digitalvertex Enterprises
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Inga Minkevich
ServiceNow Developer and Certified System Administrator (CSA) with hands-on experience…
Experience
Qa Engineer
Nov 2022 — Present · Atlanta, GA, US
Supported internal and external users by troubleshooting software and integration issues in CRM and web-based platforms.• Created and updated knowledge base articles to document fixes and procedures for common issues.• Validated REST API functionality and data integrity using Postman and SQL queries.• Collaborated with development and DevOps teams to resolve defects and configuration issues.• Assisted in CI/CD build verification and deployment testing using Jenkins and GitHub Actions.• Managed tickets in JIRA, ensuring accurate categorization, prioritization, and follow-up communication.
Education
Belarusian State University
Master's degree
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