Inga H.

Crm Product Requirements & Business Process Crm Solutions & Requirements Engineering @Kaufland

Stuttgart, DE

Kaufland is part of the Schwarz Group, one of the world’s leading retail groups, including brands such as Kaufland, Lidl, Schwarz digits, PreZero and Schwarz production.Managing CRM product requests, roadmap planning, and business process alignment for Kaufland’s customer loyalty and CRM platforms. Evaluate business impact and implementation effort for new requirements, coordinate cross-functional prioritization, and ensure alignment with business and IT stakeholders. Act as business-IT interface, managing incidents and ensuring CRM product development supports business goals, customer satisfaction, and operational efficiency.

Universität Hohenheim

Bachelor of Science - BS