Ines Weifenbach Pillay
Global Workplace Employee Experience Manager @bp
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WORK HISTORY
Global Workplace Employee Experience Manager @bp
Sunbury-on-Thames, GB
I\'m part of the team shaping bp’s workplace experience strategy across 100+ global sites. I lead Employee experience led operating models, share insights, and partner delivery to ensure consistent, branded, high‑quality workplace experiences. Global Workplace Survey: Designed and delivered bp’s first global Workplace sentiment survey operating model, running high‑engagement pilots and strengthening governance, dashboards and insight‑to‑action processes.Employee Experience Tiering: Co‑created and initiated integration of a global employee experience tiering framework to standardise service levels and enable consistent measurement across regions.Cross‑Regional Employee Experience Influence: Strengthened understanding of the Employee experience function globally through clear communication, disciplined execution and resilience across complex multi‑region workstreams.
EDUCATION
Hotel Fachhochschule, Hospitality & Tourism Course, Germany
Hospitality & Tourism
ABOUT INES WEIFENBACH PILLAY
At bp, my role as Employee Experience Lead is grounded in a passion for cultivating a customer-centric culture. With a proven track record in strategic planning and change management, I\'ve successfully led initiatives that enhance service levels across geographies. Our team focuses on delivering exceptional workplace experiences by aligning operational strategies with the company\'s vision.Leveraging my expertise in customer service and workplace service management, we\'ve implemented innovative projects and tech integrations that drive organizational change. This commitment to innovation and service excellence is central to my professional ethos, as is the belief in developing talent and fostering collaborative environments to achieve collective success.
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