Ines M.
Senior Program Manager (Director SVP Level) - Technology, Finance & Business Change @Citi
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WORK HISTORY
Senior Program Manager (Director SVP Level) - Technology, Finance & Business Change @Citi
London, GB
Strategic Program Leader & Chief of Staff Driving Enterprise-Wide Transformation, Operational Excellence, and High-Impact Delivery.Leading a team of experienced program/project managers, planning, directing and coordination of day-to-day activities of running the Oracle cloud migration strategic program. Identify key stakeholders, build and manage relationships. Direct the creation of multiple programs of work and manage their alignment to business goals. Lead the identification and drive resolution of issues, including those outside established programs of work. Work with stakeholders to ensure program scope definition meets business objectives. Work with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives. Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program. Assist program team in negotiating for resources owned by other departments in to order ensure the program can be completed. Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis. Direct the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.Manage multiple teams & functional areas. Ensure creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. Ensure program plans meet business needs as described in the program initiation documents. Ensure all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly. Ensure funding/budget has been approved for the program. Leads Program governance, vendor & resource management. Lead program risk management & escalate where appropriate.
EDUCATION
Harvard Business School
Strategy Execution & Innovation Implementation
University of Gloucestershire
MBA, International Business
University of Lagos
Bsc, Pure and Applied Physics
Scrum Alliance
Certification, Certified Scrum Master
Harvard Business School
Strategic Thinking & Leading People
Harvard Business School
Project Management , Project Management
ABOUT INES M.
I’m a Director-level Programme Management and PMO Leader with 20+ years of experience driving enterprise-wide transformation, governance excellence, and strategic execution across finance, technology, consulting, and regulated sectors. I’m passionate about turning strategy into measurable results — bringing clarity, structure, and impact to complex change portfolios.Alongside my corporate career, I’m also a property investor focused on acquiring and developing properties for social housing, supported living, and long-term rental income. I combine my project delivery expertise with a strategic investment mindset — applying governance, risk management, and data-led decision-making to build a sustainable property portfolio that creates both value and social impact.My experience spans:• Strategic Programme Leadership & PMO Governance• Change & Transformation Delivery• Technology-Enabled Projects (AI, Automation, Data)• Business Process Re-engineering & Risk Management• Property Investment, Social Housing Partnerships & Asset GrowthI’m always open to connecting with:• Senior leaders driving large-scale transformation• Social housing providers and property investment partners• Like-minded professionals passionate about building financial freedom through smart, ethical investment.Let’s connect.
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