Indu Rohatgi
ISB | Customer Service | Customer Experience | AI Driven Leader | Strategy | Project Management Assistant General Manager at Enago (Crimson Interactive)
- Role
- Assistant General Manager at Enago
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Indu Rohatgi
Customer experience specialist in ITES sector having more than a decade experience supporting people, producing breakthrough project management capability. Having worked with fortune 500 companies like Wipro Spectramind, Mphasis handling large projects globally including setting up teams from scratch to a successful functioning team. Travelled to Japan and China to setup operational teams. Being a part of Core management group have been able to create and drive strategies year on year contributing to the growth of the company. Extensive experience in managing Clients across the board especially from Asian regions. Traveled to Japan and China to set up successful customer service teams.Have been awarded as “The Best Employee award” in 2020. Especially in pandemic situation, was successfully able to add additional workforce in work from home setup to support about 30% business growth.
Experience
Assistant General Manager
Apr 2020 — Present
Education
Delhi University
• Bachelor of Commerce (Pass) – Delhi University - 2006
Skills
- Issue Resolution Management
- Client Relationships Strengthening
- Service Delivery
- People Management
- Operations Management
- Crm
- Client Servicing and Operations Management
- Quality Assurance
- Customer Satisfaction
- Project Planning
- Project Management
- Team Management
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