Indranil Ghosh
Program Manager, Trust & Safety @ Amazon Prime Video
- Role
- Program Manager - Regulatory Compliance, Trust & Safety at Prime Video & Amazon MGM Studios
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Indranil Ghosh
I\'ve spent 13 years building systems that help platforms make better decisions at scale -…
Experience
Program Manager - Regulatory Compliance, Trust & Safety
Prime Video & Amazon MGM Studios
Apr 2024 — Present · Bangalore Urban, IN
Directed end-to-end Trust & Safety portfolio (Content Ratings, Family Safety, Regulatory Compliance) across global markets, architecting governance frameworks and escalation models that reduced incident resolution time by 13% and improved enforcement precision by 4% YoY across multi-regional compliance workflows- Optimized content review processes and operational efficiency, reducing high-severity escalations by 25% and accelerating issue resolution by 30%, while balancing short-term operational demands with long-term risk mitigation and business growth objectives- Orchestrated integration of MX Player’s 20K+ title catalog (India’s largest OTT acquisition), building first-ever regulatory-compliant operating model that ensured >99% moderation accuracy, drove a 21% MoM MAU surge, and unlocked $1.2B in new revenue within the first quarter.
Education
West Bengal University of Technology, Kolkata
Bachelor of Technology (B.Tech.), Information Technology
2008 — 2012
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDMM, Marketing
2016 — 2018
Skills
- Social Media Marketing
- Marketing
- Sales
- Online Advertising
- Ppc
- Online Marketing
- Analytics
- Digital Marketing Experience
- Management
- Team Management
- Marketing Strategy
- Google Analytics
- Customer Relationship Management (Crm)
- Account Management
- Crm
- Sales Management
- Account Sales Strategies
- Digital Marketing
- Pay Per Click (Ppc)
- Google Adwords
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