Indranil D.
Retail Associate Customer Experience & Visual Merchandising @Loblaw Companies Limited
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WORK HISTORY
Retail Associate Customer Experience & Visual Merchandising @Loblaw Companies Limited
CA
At No Frills, I’ve built a strong foundation in visual organization, brand consistency, and customer-focused thinking—skills that directly support my design work. From maintaining clean, intuitive layouts to improving team workflows, I’ve learned to balance precision, adaptability, and collaboration—key to solving problems through thoughtful, people-first design.Key responsibilities:• Maintained visually appealing and well-organized brand-consistent dairy displays across 50+ product SKUs daily aligned with shopper behavior, enhancing customer experience by reducing search time by 30%—reinforcing my understanding of layout, visual hierarchy, and space management.• Handled daily restocks and inventory rotation for perishables—helping reduce waste and out-of-stock items by 15–20% through accurate FIFO tracking.• Collaborated seamlessly with cross department teams during peak periods to ensure efficiency, demonstrating strong communication, adaptability and teamwork under pressure.• Assisted 50–70 customers per shift with product questions, building empathy, clarity, and responsiveness—key traits when presenting design work to clients or stakeholders.• Interacted with hundreds of customers weekly, honing my ability to gather informal user feedback and anticipate needs—key in developing user personas and journey maps.• Followed store merchandising standards and brand consistency guidelines—deepening my appreciation for consistency in brand visuals and messaging, mirroring the importance of design systems.• Balanced part-time shifts with freelance design work and studies—demonstrating self-discipline, organization, time management and task prioritization.Skills gained: Visual merchandising, Time management, Customer service, Customer experience optimization, Cross-functional collaboration, Process optimization, Attention to detail, Adaptability, Empathy-driven problem solving, User Feedback interpretation, Information organization.
EDUCATION
Symbiosis Institute Of Design
Bachelor of Design, Animation, Interactive Technology, Video Graphics and Special Effects
Seneca Polytechnic
Ontario College Advanced Diploma, Graphic Design
Alliance Française du Bengale
A2 French level - Intermediate level, French Language and Literature
ABOUT INDRANIL D.
I am a multidisciplinary Graphic and Motion Designer with a strong production foundation, working across print, digital, e-commerce, and campaign environments. My experience spans fashion, beauty, retail, and brand-led projects, where accuracy, consistency, and clarity matter as much as creativity.My work often sits at the intersection of design and production. I support high-volume layout revisions, localization and bilingual adaptation (EN and FR), and multi-channel asset development while ensuring brand alignment and technical accuracy. I am comfortable working within established design systems and applying them across diverse formats, from lookbooks and retail collateral to email campaigns, social media assets, and website visuals.I have collaborated with in-house teams, agencies, and educational institutions, contributing to campaign rollouts, brand storytelling, and visual system execution. Across these environments, I am known for being reliable under pressure, detail-oriented, and thoughtful about how design translates across real-world touchpoints.Alongside visual execution, I bring an interest in digital experience and usability. I regularly support e-commerce visuals, conduct UX-focused audits, and contribute to UI refinements that improve clarity and customer engagement without overcomplicating the experience.Tools I work with include Adobe Creative Suite, Figma, and motion graphics workflows. I am comfortable navigating print production requirements, digital specifications, and cross-functional collaboration using modern project tools. Building practical generative AI and prompt-design workflows to speed up concepting, iteration, and production across print, motion, and digital content.I enjoy roles where structure, craft, and collaboration come together. Production design has taught me how brands scale, how small details affect performance, and how good systems support good creative work. I am curious by nature, proactive in learning, and motivated by environments that value clarity, empathy, and consistency. A proactive communicator and problem-solver, I am recognized for my time management and organizational skills, fostering collaborative work environments.Currently based in Canada. Open to full-time, contract, and project-based opportunities across graphic design, production design, motion, and digital roles.Let\'s connect!
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