Indranil Basu

About Indranil Basu

Technology is only as powerful as the people and processes that bring it to life. With over 28 years of experience navigating complex IT landscapes, I specialize in turning challenging projects into success stories; whether it’s a massive cloud migration, tightening cybersecurity defenses, or streamlining data center operationsI have been fortunate to lead diverse teams across various geographies-Americas, Canada, Europe APAC & India managing multi-million-dollar programs that consistently deliver with measurable improvements. My Key Achievements:Reduced go-to-market time by 30% through agile and waterfall project executionIncreased operational efficiency by 25% by optimizing data center and cloud transformation processesImproved customer satisfaction by 20% through focused IT operations and stakeholder managementDelivered seamless migration and transformation projects worth up to 60Mn USDWhat drives me is bridging the gap between technology and business goals, helping organizations grow by delivering solutions that truly work. My background spans cloud transformation, cybersecurity management, program governance, and stakeholder engagement, backed by certifications like Prince2, AWS Cloud Practitioner, MCP and ITIL.If you are someone who values real-world impact over buzzwords and results over noise, feel free to connect.

Experience

1. Cluster Delivery Head-india Western Region and Apac

   Tata Communications

   Apr 2025 — Present · Mumbai, IN

   I started working with Tata Communications as a Deputy General Manager (Program Director-Cloud, Cybersecurity & Networks)- I\'m leading a large team- Program managers and Technology consultants for delivering large-scale migration projects of Cybersecurity, Network and Cloud-Public, Private, and Hybrid cloud Building on this foundation, I advanced to Cluster Delivery Head - Western Region (Senior Program Director - Large Accounts), leading infrastructure management and stakeholder engagement for major accounts.Currently, I serve as the Cluster Delivery Head for India Western Region and APAC, Leading large enterprise-wide programs for financial institutions, banks, healthcare, Govt. and more. I lead multi-million-dollar (100Mn USD) migration and transformation Programs/Project, working closely with technical teams and executives to ensure successful deliveryAchievements:Won Awards for being customer champion, winning deals & Best Program delivery for large million-dollar deals- for APAC and West-India increasing revenue by 10% for faster Project ClosureSeamless Project delivery of Annual Contract Value (ACV)- 2Mn to 100Mn USD in short timeframe (Datacenter, Cloud & Cyber security, Network and AI)An active participant for building the SOW, RFP response with active participation in customer presentation demonstrating the Tata Comms. capabilities, closed deals worth of 10Mn USD Lead RED projects with Strong Governance to successfully close the projects within the timelines or much before the Go-Live saving adding to 10% MM overall revenue, adding and delivering 15% of the Change request using the same project man-months Relationship management with key vendors and cloud providers- GCP, Azure, and AWS (Briefing the solution, seeking the support, keeping the timelines intact with timely escalation/workshop etc)Driving customer engagement initiatives through Net Promoter Scores (NPS), seeking Video testimonials-CIO, COO, transcripts etc. from customers

Education

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Master of Business Administration (MBA), Customer Relationship Management

  2011 — 2012

• St. Joseph's Convent School Faridabad

  10th Standard

  1978 — 1990

• J.S.INSTITUTE OF EDUCATION, SHIKOHABAD, FIROZABAD

  M.Tech, Communications

  2022 — 2024

• Karnatak University

  Bachelor of Engineering - BE, Electronic and Communications Engineering

  1992 — 1996

• The Modern School, Greater Faridabad

  12th Standard

  1990 — 1992