Indrani Kondepudi
CX Strategist with a Legal Mindset | Customer Experience Architect | Building Human-Centric Saas Experience at Emitrr | Saas CX | Ex-Dell
- Role
- Customer Experience Manager at Emitrr
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Indrani Kondepudi
Lawyer by degree. Storyteller by instinct. SaaS whisperer by profession.Currently advocating customers at Emitrr, where tech meets empathy.With a background in business management, a legal mind that questions everything (especially the fine print), and hands-on experience at Dell and scaling SaaS teams, I sit at the sweet spot of logic, loyalty, and laser-sharp customer advocacy.I don’t just solve problems I preempt them. I don’t just build relationships I humanize them.Think of me as your CX counsel part strategist, part empath, full-time customer evangelist.Let’s talk systems, service, and the science of making people feel heard.
Experience
Customer Experience Manager
Aug 2022 — Present · NY, US
Education
Aditya Global Business School
Bachelor of Business Administration, Business, Management, Marketing, and Related Support Services
2015 — 2018
Aadikavi nannaya University Rajahmundry
Bachelor of Laws - LLB, Law
Jawaharlal Nehru Technological University, Kakinada
Master's degree, Accounting and Finance
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