Indrani Borgohain

About Indrani Borgohain

As a sales manager I leverage my strong product knowledge, negotiation skills, and customer relationship management to drive business growth and customer satisfaction. I also partner with internal and external stakeholders to identify new opportunities, develop proposals, and close deals.I have over 7.5 years of experience in direct and channel sales management in the IT industry, working with leading companies such as Dell Technologies and Lenovo. I have successfully managed and sourced government and enterprise customers, using a consultative selling approach and a value-added proposition. I have also contributed to the performance management, coaching, and development of my team members, as well as the implementation of best practices and strategies. I have a MBA in Marketing and Sales, and a PGPBM in Retail Management, from the International Institute of Business Studies. I am motivated, result-oriented, and highly skilled in key account management, corporate strategy, and sales acumen.

Experience

1. Senior Sales Account Manager

   Dell Technologies

   Oct 2024 — Present · Bengaluru, IN

   Identify and pursue new business opportunities within a designated enterprices and mid market and territory or accountsegment. Proactively reach out to potential clients.Develop and execute strategies to meet or exceed sales targets for Dell products and solutions (e.g, servers, storage,workstations, software, and cloud services).Focus on both acquiring new accounts and expanding relationships with existing customers to maximize their lifetimevalue.Understand clients\' business needs and challenges, and present tailored Dell technology solutions that align with theirobjectives.Build and nurture strong, long-term relationships with clients. Ensure customer satisfaction through ongoingcommunication and support.Maintain an active pipeline of opportunities, ensuring all leads and opportunities are properly tracked and managed inthe CRM system (e.g, Salesforce).Develop comprehensive account strategies, setting clear objectives and timelines to ensure customers\' needs are met andsales goals are achieved.Work closely with the sales team, technical engineers, and other departments to deliver the best solutions for clients.Provide regular sales forecasts and reports to management regarding pipeline progress,Prepare and present customized proposals and pricing options based on customer requirements and budgetconsiderations.Lead negotiations on contract terms, pricing, and product/service bundling to close sales and secure long-term businessagreements.Finalize deals and transition customers to the post-sales team for onboarding and support.opportunities, and risks.

Education

• International Institute of Business Studies - IIBS, Bengaluru

  MBA, Marketing & Sales

  2014 — 2016

• International Institute of Business Studies - IIBS, Bengaluru

  Post Graduate Program in Business Management (PGPBM ), Retail Management