Indrajit Bhattacharjya
Regional Manager- Collections @Cat Financial
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WORK HISTORY
Regional Manager- Collections @Cat Financial
IN
Managed collection and recoveries for northeast eastern states and part of West Bengal, supporting sales and credit teams for business growth through a team of 35 people including \"Area Managers\" and \"Collection Associates\". • Implemented strategic analysis to optimize collection processes and ensure healthy cash flow though empaneled agencies for collection and recoveries. •Monitoring day wise collection target achievements and presenting the update to senior management. Spearheaded end-to-end resolution strategies for high-value delinquent accounts, improving recovery rates by 20% across critical northeast & West Bengal. • Developed MIS dashboards to track collection efficiency, DPD buckets, and bounce trends, enabling data-driven decisions by senior leadership. •Coordinated legal actions, including SARFAESI proceedings and repossession activities, to fast-track recovery of NPA accounts. • Collaborated with legal and operations teams for smooth execution of settlement plans and field resolution strategies in sensitive tribal and rural zones. • Handled escalations from CXOs, law enforcement, and critical stakeholders, ensuring timely and tactful resolutions aligned with company reputation and policy.
EDUCATION
Utkal University
Bachelor of Business Administration (BBA)
Indian Institute of Management Raipur
PG certification
Indian Institute of Technology, Guwahati
PG certification
SKILLS
ABOUT INDRAJIT BHATTACHARJYA
Since joining Caterpillar Financial Services Corporation, my focus as Regional…
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