Indrajeet Sen
Manager @ Teleperformance |Ex Genpact | Lean Six Sigma Black Belt, MBA | BPM Quality Management | Continuous Improvement
- Role
- Manager - Quality at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Indrajeet Sen
With over a decade of professional experience, I currently serve as Manager - Quality at Teleperformance, leveraging my Lean Six Sigma Black Belt certification and expertise in BPM quality management to drive process optimization and data privacy initiatives. I am committed to empowering teams through delegation and performance motivation to achieve operational excellence. My career spans roles in quality analytics, process optimization, and project management within leading organizations, including Genpact and Teleperformance. My focus lies in continuous improvement and cultivating a culture of quality, while aligning business processes with organizational goals to deliver impactful outcomes.
Experience
Manager - Quality
Aug 2022 — Present · IN
Education
Barkatullah University, Bhopal
Master of Business Administration - MBA, Business Administration and Management, General
2014 — 2016
Indian Statistical Institute, Pune Chapter
Lean Six Sigma Black Belt Certification, Six Sigma
Skills
- Employee Engagement
- Customer Service
- Management Information Systems (Mis)
- Service Delivery
- Performance Management
- Management
- Outsourcing
- Customer Relationship Management (Crm)
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