Indira R.
Project Program Manager @Elsevier
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WORK HISTORY
Project Program Manager @Elsevier
London, GB
I lead program delivery within a global health technology portfolio, overseeing AI-enabled product investments across multi-regional subscription platforms. Elsevier is a global information analytics company providing research, clinical and data-driven decision support solutions to academic, healthcare and professional markets worldwide. Notable achievements include: Stabilized and successfully closed a high-profile AI-enabled platform initiative impacting institutional accounts across North America and Europe, resolving architectural misalignment, preventing revenue exposure and restoring executive confidence. Reconnected Product and GTM functions, translating needs into structured action plans that accelerated route-to-market. Introduced enhanced business case risk articulation, strengthening transparency across sensitive stakeholder groups, bringing structure and momentum to programs under pressure. Applied disciplined PMO governance to multi-disciplinary delivery environments, increasing visibility, improving cross-functional collaboration, and strengthening structured cadence as standard practice.
EDUCATION
Universidad de la Tercera Edad (UTE)
Bachelor of Applied Science (BASc), Industrial and Organizational Psychology
University of Portsmouth
Master of Science (MSc), Project Management
SKILLS
ABOUT INDIRA R.
Complex technology programs generally don’t struggle because teams lack talent, they struggle because ownership becomes blurred, governance is performative, and delivery mechanics do not reflect how the system actually works.I specialize in tackling these issues, and stabilizing complex programs in those environments.Progress is made from understanding the system technically, organizationally and politically, and executing delivery so it works for the architecture and the people building it.Across digital banking, enterprise platforms and global health technology environments, I have worked with organizations to restore delivery momentum and rebuild executive confidence in high profile, commercially and reputationally critical programs. My work includes re-establishing governance and predictable delivery in complex environments for AI-enabled platform investments affecting +150 global accounts, establishing delivery architecture across 13+ squads within a regulated digital banking environment, and leading cloud migration and scaling of data-heavy learning platforms supporting thousands of users.My approach is grounded in systems thinking. I focus on the points where architecture, incentives and governance collide, because that is usually where delivery friction begins. Much of my work involves clarifying ownership, aligning product ambition with technical reality, and embedding governance that supports delivery rather than slowing it down.Increasingly, I am supporting organizations in embedding responsible AI integrations, ensuring they can introduce AI capability into existing product ecosystems without compromising speed, accountability or regulatory discipline.My background in organizational psychology shapes how I approach transformation. Technology programs succeed when people trust the system they are working with. Designing delivery models that build and maintain that trust is often the difference between short-term fixes and change that actually lasts.Specialities:* Enterprise & Regulatory Program Leadership * Program Turnaround & Stabilization (£1M+ Initiatives)* Multi-Squad, Multi-Region Delivery * Regulatory-Aligned Delivery (FCA, GDPR, SOC)* AI-Enabled Platform Delivery * Cloud-Native & API-Integrated Programs * Scalable Delivery Architecture * Operating Model & Governance Design * Cross-Functional Executive Alignment * Agile, Waterfall & Hybrid Delivery Frameworks * Platform Modernization & Multi-Tenant Scaling * Change Leadership & Adoption * Business Case & Investment Governance * Systems Thinking & Organizational Dynamics
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