Indira G.
Commercial Operations Manager - Retail Incentives @Accenture
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WORK HISTORY
Commercial Operations Manager - Retail Incentives @Accenture
Lead EMEA Sales Operations for a Fortune 100 technology client, managing a team of eight analysts and overseeing retail incentive, spend management, and payment enablement programs.• Embed robust Governance, Risk, and Compliance (GRC) frameworks to ensure fiscal accountability, policy adherence, compliance and operational transparency across all incentive processes.• Partner with global finance, legal, and commercial teams to drive continuous improvement through process optimization, and data-driven decision-making.
EDUCATION
Dublin City University
Emerging Leader Program, Organizational Leadership
Institute of Data & Marketing (IDM)
Higher Diploma in Behavioural Economics
Dublin Business School
Higher Diploma in Information Technologies
Dublin City University
Postgraduate Diploma in Management of Information Systems Strategy, Business Administration and Management, General
Université Jean Moulin (Lyon III)
Bachelor's degree in Humanities and Social Sciences, Geography and Planning
ABOUT INDIRA G.
Subject Matter Expert in Retail Incentives, Spend Management, and Payment Enablement for Fortune 100 clients, with a proven track record in Governance, Risk, and Compliance oversight within complex sales and operational frameworks. Experienced Project Manager for EMEA Sales Operations, leading a team of 8 analysts to drive process integrity, operational excellence, and compliance alignment across regions.As Global Regional Sales and QA Manager, I partnered with client strategists to enhance app developer success and quality assurance for Apple Search Ads.Previously, as Global Program Manager at Pinterest, I led business transformation initiatives focused on innovation, compliance, and risk mitigation through the deployment of Large Language Models and Six Sigma-driven continuous improvement. My cross-functional leadership ensured adherence to regulatory and quality standards while enabling global growth.
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