Indira Priyadarshini
ServiceNow Developer || CSA || CAD || ITSM || Integrations || HRSD
- Role
- Servicenow Developer at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Indira Priyadarshini
I am an IT professional with 3+ years of experience at Tech Mahindra, specialising in ServiceNow IT Service Management (ITSM). Demonstrated expertise in configuring, customising, and maintaining ServiceNow modules to streamline IT operations, enhance service delivery, and improve end-user satisfaction.In Tech Mahindra, I am actively involved in multiple end-to-end ServiceNow implementations and support projects for global clients. My role encompassed incident, problem, change, request, and knowledge management, ensuring adherence to ITIL best practices. I played a key part in analysing client requirements, designing scalable solutions, and integrating ServiceNow with other enterprise systems.
Experience
Servicenow Developer
Nov 2021 — Present · Hyderabad, IN
Education
Chaitanya Bharathi Institute Of Technology
Bachelor of Engineering - BE, Computer Software Engineering
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